Last Updated: August 24, 2026
At Sorevya, we respect your personal data and attach great importance to privacy protection. This Privacy Policy describes how we collect, store, use, share and protect your personal information when you visit and shop at www.sorevya.shop. This policy complies with GDPR and Spanish data‑protection regulations.
1. Information We Collect
We collect information you actively provide: name, shipping address, billing address, email address, phone number, order details, payment‑related information.
We also automatically collect technical information: IP address, browser type, device information, browsing behaviour, cookie data when you visit our website.
2. How We Use Your Personal Data
- Process, fulfil and deliver your orders
- Send order‑status notifications, shipping updates and after‑sales support
- Reply to customer service enquiries
- Improve website functions, products and shopping experience
- Send marketing emails only when you explicitly opt‑in; you may unsubscribe at any time
- Comply with legal obligations under Spanish and EU law
3. Cookies & Similar Technologies
Our website uses cookies to improve browsing experience. You can manage or disable cookie settings in your browser. Disabling some cookies may affect certain website functions.
4. Data Sharing & Third‑Parties
We will not sell your personal data. We may share necessary data only with trusted service providers for order fulfilment: payment processors, logistics delivery partners, technical website service providers. All third‑party processors must follow GDPR data‑protection requirements.
5. Data Security Measures
We adopt technical and organisational security measures to protect your personal information from unauthorised access, loss, alteration or disclosure. However, no internet transmission method is 100 % secure.
6. Your Data Subject Rights
Under GDPR you hold rights including: access to your personal data, correction of inaccurate data, erasure of your data, restriction of processing, data portability, objection to marketing processing. To exercise rights please contact our support team.
7. Data Retention Period
We store your personal data only as long as necessary for order processing, business records and legal retention requirements. When data is no longer required, we will securely delete or anonymise it.
8. Minors
Our website is intended for adults aged 18 years and older. We do not knowingly collect personal information from minors.
9. Policy Updates
We may revise this Privacy Policy occasionally. Changes will take effect once published on www.sorevya.shop with updated “Last Updated” date.
10. Contact Information for Privacy Inquiries
Business Address: Calle José Salarrullana 4, Fraga, HU 22520, Spain
Phone: +34 900958311
Website: www.sorevya.shop
Customer Service Hours: Monday – Saturday: 9:00 AM – 6:00 PM CET